Training Courses 2018-08-08T10:21:42+00:00

Pamela J. Watkins

HR and Management Consultant

Management & HR
Training Courses

Training Courses Available

Training and Development is the cornerstone to successful employee engagement and succession planning.

The following training workshops and seminars are available and can be customized for your business or organization.

Don’t see something specific you need? Just send Pam a note.

Business Etiquette:

  • Etiquette for Today’s Business
  • Building a Professional Image – First Impressions
  • Email Etiquette

Business and Management Communications:

  • Business Writing Made Easy
  • Documenting Interviews and Investigations
  • Managing Conflict in the Workplace
  • “But that’s the way we’ve always done it.” – Overcoming resistance to Change
  • Dealing with Difficult People (Employees, customers)
  • Communication Plans – How to create and implement
  • The Customer is always Right – Right?
  • How to Manage Organizational Change
  • Communicating with Tact and Diplomacy – What to say and how to say it
  • Listening Skills for Leaders
  • Team Creativity and Problem Solving
  • Strategic Planning for Organizational Success
  • Cross-selling at the Customer Service Desk

Human Resources Training:

  • Recruiting and Onboarding
  • Creating a Positive Culture in Your Organization
  • Succession Planning
  • Terminations – the Do’s and Don’ts
  • Job Analysis and Job Descriptions
  • Exit Interviews – learn the basics of creating and conducting interviews
  • Effective Interviewing
  • Ways to Coach – Counsel – Discipline
  • Strategic Workforce Planning
  • Performance Management
  • Performance Improvement Plans and Last Chance Agreements
  • HR Metrics
  • Hiring and Firing
  • No, It’s Not Okay – Sexual Harassment in the Workplace
  • Interviews and Investigations for Complaints
  • Creating an Effective Orientation (onboarding) Program
  • Understanding, Encouraging and Managing Workplace Diversity
  • HR for Non-HR People
  • The Foundations of HR
  • Health and Safety Awareness
  • Risk Assessment Training for Managers
  • PPE (Personal Protective Equipment) – can be customized to worksite
  • Hazard Communication Plans
  • How to Start a Safety Program
  • You’ve been promoted…. now what? New supervisor training
  • Tough Talk – Having difficult conversations
  • High Impact/Low Cost Employee Retention
  • Employer Branding for Recruiting and Retention

Holistic Health:

  • Reiki Level I
  • Reiki Level II
  • Reiki Level III – Advanced Practitioner
  • Energy Healing
  • End of Life Doula – an Introduction
  • Body-Mind-Spirit Connection
  • Energy follows Thought

TRAINING COURSES

UPCOMING EVENTS

LATEST BLOGS

Want to talk more about your HR needs?

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